Improvement Workflow
ProcessSystematic improvement manager for tracking improvement proposals through assessment, approval, implementation, and verification. Ensures continuous platform evolution.
Core Functions
- Receive: Accept improvement proposals from all sources
- Assess: Evaluate impact, effort, and priority
- Plan: Define implementation steps and ownership
- Track: Monitor progress through implementation lifecycle
- Verify: Confirm effectiveness after implementation
- Report: Generate improvement metrics and trends
Improvement Lifecycle
- Proposal: Initial submission with problem statement and solution
- Assessment: Impact/effort scoring and categorization
- Approval: Stakeholder review and decision
- Planning: Define steps, owners, success criteria
- Implementation: Execute changes per plan
- Verification: Measure actual vs expected impact
- Closure: Document learnings and archive
Prioritization Framework
Improvements are categorized using impact/effort matrix:
- Quick Win: High impact, low effort - implement immediately
- Major Project: High impact, high effort - plan carefully
- Fill-In: Low impact, low effort - when capacity allows
- Thankless Task: Low impact, high effort - defer or reject
Verification Process
- Implementation Check: All tasks completed, tests passing
- Effectiveness Measurement: Baseline vs actual metrics
- Observation Period: Monitor for defined duration
- Conclusion: Fully effective, partially effective, or needs iteration